Depending on the products, services or functionalities that you wish to enjoy at any given time, we will need to process certain data or others. In general, this data will be, depending on the case, the following:
Please note that when we ask you to fill in your personal data in order to give you access to a feature or service on the website, we will mark some fields as mandatory, as these are data that we need in order to provide you with the service or give you access to the feature in question.
Please note that if you choose not to provide us with these details, you may not be able to complete your user registration or take advantage of these services or functionalities.
Depending on how you interact with our website, we will process your personal data for the following purposes:
1. To attend to the request(s) that you make through the different means incorporated into our website.
We only process personal data that is strictly necessary to process or resolve your request or application.
2. For marketing purposes.
Insofar as you subscribe to our Newsletter, your personal data will be used for the regular sending of company newsletters.
You should remember that you can unsubscribe from the Newsletter, at any time and free of charge, by contacting us via the e-mail address of the data controller or by following the instructions that we will provide you with in each of our communications.
3. For social media management
In the event that you follow us or contact us through the different social networks in which we are present, we will process the data that you provide to us through them for the sole purpose of responding to your messages or comments and managing our contact list.
4. Usability and quality analysis for the improvement of our services (Cookies)
If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes, i.e. to understand how users interact with our Platform and thus be able to make improvements to it. Likewise, we occasionally carry out quality actions and surveys aimed at finding out the degree of satisfaction of our customers and users and detecting those areas in which we can improve.
The legal basis that allows us to process your personal data also depends on the purpose for which we process it, so we will find different legal bases under the following purposes:
1. Attention to requests for information.
The legal basis for the processing of your data is the informed consent to respond to queries raised through the website, which implies the acceptance of these conditions by the interested party.
The legitimate basis for processing your data for marketing purposes is your consent.
3. Social media
The basis of legitimacy is the informed consent to respond to queries raised through the social network, as well as the time when you follow us and want to be part of our contact list.
4. Usability and quality analysis (Cookies)
1. Request for information.
We will process your data for as long as it is necessary to deal with your request or enquiry and for 1 year thereafter.
We will process your data until you unsubscribe or cancel your subscription to the newsletter.
3. Social media
We will process your data for as long as it is necessary to deal with your request and for as long as you are a follower of our profile.
Personal data will not be transferred or communicated to third parties, except: legal obligation, we obtain your express consent or we understand that there is a legitimate interest on our part, which will be duly communicated to you.
However, we would like to inform you that we are present on the following social networks: Facebook, LinkedIn, Twitter and YouTube, to keep our followers informed regarding the company’s news and services.
You can access these social networks on a voluntary basis and through the links available on the website itself or by accessing them directly and on your own from your browser or installed app.
You should be aware that this website is not responsible for the use of the data that these social networks may make. However, when this data is generated by the social network and derives from an interaction with our official account, we will be jointly responsible for the processing together with the social network.
This way, before clicking on the social media logos on our website, you can be informed and redirect yourself with prior knowledge of the processing of your data and on a voluntary basis.
Other technological services:
We undertake to respect the confidentiality of your personal data and to guarantee you the exercise of your rights.
You may exercise these rights free of charge by sending us an e-mail to our address firstname.lastname@example.org, simply indicating the reason for your request and the right you wish to exercise.
If we consider it necessary to identify you, we may ask you for a copy of a document proving your identity. In particular, regardless of the purpose or legal basis on which we process your data, you have the following rights:
Right of access to the data we hold about you.
Right to rectification the data we already hold about you. Please note that by actively providing us with your personal information in any way, you warrant that it is true and accurate and you undertake to notify us of any changes or modifications to it.
Right to erasure your data to the extent that they are no longer necessary for the purpose for which we need to process them as we have previously informed you, or to the extent that we no longer have the legitimacy to do so.
Right to restriction of processing your data, which means that in certain cases you may ask us to temporarily stop processing your data or to keep it longer than necessary when you may need it. If you have given us your consent to process your data for any purpose, you also have the right to withdraw your consent at any time.
To receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and to transmit it to another data controller.
Moreover, where the processing of your data is based on our legitimate interest, you also have the right to object to the processing of your data.
Finally, we inform you of your right to lodge a complaint with the relevant data protection supervisory authority, in particular with the Spanish Data Protection Agency https://www.agpd.es/portalwebAGPD/index-ides-idphp.php.